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 Seattle Transgender Help Network is committed to protecting your privacy  We are committed to serving the Transgender Community
Please read the Seattle Transgender Help Network Online Privacy Statement below and also any supplemental information listed to the right for additional details about particular Seattle Transgender Help Network sites and services that you may use.
This Seattle Transgender Help Network Online Privacy Statement applies to data collected by Seattle Transgender Help Network through the majority of its Web sites and services, as well as its offline product support services. It does not apply to those Seattle Transgender Help Network sites, services and products that do not display or link to this statement or that have their own privacy statements.
Collection of Your Personal Information
In order to access some Seattle Transgender Help Network services, you will be asked to sign in with an e-mail address and password, which we refer to as your credentials. In most cases, these credentials will be part of the Seattle Transgender Help Network Passport Network, which means you can use the same credentials to sign in to many different Seattle Transgender Help Network sites and services, as well as those of select Seattle Transgender Help Network partners. By signing in on one Seattle Transgender Help Network site or service, you may be automatically signed into other Seattle Transgender Help Network sites and services. If you access our services via a mobile phone, you may also use your telephone number and a PIN as an alternative credential to your username and password. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.
At some Seattle Transgender Help Network sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, that is used to create a Seattle Transgender Help Network billing account.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Seattle Transgender Help Network sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from Seattle Transgender Help Network, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Seattle Transgender Help Network, information collected through Seattle Transgender Help Network service may be combined with information obtained through other Seattle Transgender Help Network services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
Seattle Transgender Help Network collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Seattle Transgender Help Network services, such as, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Seattle Transgender Help Network and its affiliates.
Personal information collected on Seattle Transgender Help Network sites and services may be stored and processed in the United States or any other country in which Seattle Transgender Help Network or its affiliates, subsidiaries or agents maintain facilities, and by using a Seattle Transgender Help Network site or service, you consent to any such transfer of information outside of your country. Seattle Transgender Help Network abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of Seattle Transgender Help Network and its controlled subsidiaries and affiliates without your consent. Some Seattle Transgender Help Network sites allow you to choose to share your personal information with select Seattle Transgender Help Network partners so that they can contact you about their products, services or offers. Other sites, such as STHN, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from Seattle Transgender Help Network on behalf of external business partners about a partner's particular offering (without transferring your personal information to the third party). See the Communication Preferences section below for more information.
Some Seattle Transgender Help Network services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Seattle Transgender Help Network and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Seattle Transgender Help Network; (b) protect and defend the rights or property of Seattle Transgender Help Network (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Seattle Transgender Help Network services or members of the public.
Security of Your Personal Information
Seattle Transgender Help Network is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by using our Web Info@seattleTransgender.org. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact http://www.SeattleTransgenderHelp.org will serve as a liaison with Seattle Transgender Help Network to resolve your concerns.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the bottom of this statement page. If there are material changes to this statement or in how Seattle Transgender Help Network will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Seattle Transgender Help Network is protecting your information.
Contacting Us
Seattle Transgender Help Network welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our Web Info@SeattleTransgender.org.
Domestic Violence & Sexual Assault Do to our support for Domestic Violence and Sexual Assault Victims, we keep our location private. Once you have made contact with us through our website address Info@SeattleTransgender.org, we will return your inquiry, usually within the first hour. Please leave a safe phone number, or e-mail address, so we can respond to your help request. Please understand this is a safe location, and for just that reason will remain so. Security of Your Personal Information
Seattle Transgender Help Network is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
 Copyright © 2006-2007 The STHN Group Last modified: April 4, 2007 |
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